Shipping policy

For books bought from Amazon, please refer to Amazon’s own shipping policy.

Shipping and Delivery for books bought directly from this website
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

• ​Digital goods (ebooks and audiobooks) are delivered instantly by an email from BookFunnel. PLEASE NOTE: These will be shipped to the email address on record with Shopify. Please check this email address as well as your spam folder if you do not receive the BookFunnel email within 3 minutes. If you have Gmail, the email might be in your Promotions folder.
• Print books are shipped by me within Australia only.
• If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order. Please notify us within 30 days of your order’s shipment date.

For physical goods (such as print books and merchandise) you are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

For print books, estimated shipping times alongside choices of shipping methods are shown at checkout.

Prisons: Before ordering print books, please ascertain any specific delivery restrictions. Most prisons do not allow coil-bound books.

If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order with free shipping or a refund if you notify us within 30 days of your order’s shipment date.